8k8k Privacy Policy

Last updated: 2025. This policy explains how 8k8k collects, uses, and protects personal data from players in the Philippines. Please read it carefully.

Data Protection Your Rights Cookies Policy Philippines

1. What Data We Collect

When you register and use 8k8k, we collect different types of data depending on how you interact with the platform. The categories we collect include:

  • Account information: Full name, date of birth, email address, mobile number, and any identity verification documents submitted during account setup or verification processes.
  • Local payment information: Transaction records related to deposits and withdrawals processed in Philippine Peso (PHP), including payment method type, transaction reference numbers, and timestamps. We do not store full card or e-wallet credentials directly.
  • Device and browser data: IP address, browser type and version, operating system, screen resolution, and device identifiers collected automatically when you access 8k8k.
  • Usage data: Pages visited, time spent on each section, betting activity, game session data, login timestamps, and navigation patterns within the platform.
  • Cookies and tracking data: Session cookies, preference cookies, and analytics identifiers. See Section 3 for more detail on how we use cookies.
  • Support communications: Any messages, queries, or documents you send to the 8k8k support team, which are retained for service continuity and dispute resolution.

We collect only the data necessary to operate the platform, verify identity, process transactions, and comply with applicable legal obligations in the Philippines.

2. Why We Use Your Data

8k8k uses collected data for the following purposes:

  • Account management: Creating and maintaining your account, processing login requests, and enabling access to all platform sections including the sportsbook, live casino, and slot games.
  • Identity verification: Confirming that registered users meet the minimum age requirement of 18 years and verifying identities as required by applicable regulations.
  • Transaction processing: Facilitating deposits and withdrawals in Philippine Peso, verifying payment ownership, and maintaining accurate financial records.
  • Platform improvement: Analysing usage patterns to identify technical issues, improve navigation, and develop new features relevant to Filipino players.
  • Customer support: Responding to account queries, resolving disputes, and providing assistance via live chat or email at [email protected].
  • Promotion eligibility: Determining whether your account qualifies for active promotions based on activity and deposit history.
  • Legal and regulatory compliance: Retaining records as required by Philippine law and responding to lawful requests from regulatory or law enforcement authorities.

We do not use your personal data for unsolicited third-party marketing. If you have opted in to receive promotional communications from 8k8k, you may withdraw that consent at any time by contacting support.

3. Cookies and Tracking Technologies

8k8k uses cookies and similar technologies to make the platform work correctly and to understand how it is being used. The types of cookies we use are:

  • Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during your visit. Disabling these will prevent the platform from operating correctly.
  • Preference cookies: Store settings such as language preference or session options to make your experience more consistent across visits.
  • Analytics cookies: Collect anonymous data about how users navigate the platform, which pages are visited most, and where users exit. This data is used to improve site performance and structure.

Cookies are stored on your device and can be deleted through your browser settings at any time. Deleting essential cookies will require you to log in again on your next visit. Most browsers also allow you to block cookies from specific sites, though doing so may affect how 8k8k functions for you.

We do not use cookies to track your activity on other websites, and we do not serve advertising cookies that profile you across the internet.

4. Data Storage, Security, and Third-Party Sharing

Your personal data is stored on secure servers. 8k8k applies industry-standard technical and organisational measures to protect personal data against unauthorised access, loss, disclosure, alteration, or destruction. These include encrypted data transmission (HTTPS), restricted access controls, and regular security reviews.

We retain your personal data for as long as your account remains active or as required by applicable law. If you request account closure, we will delete or anonymise personal data that is no longer required, except where retention is mandated by regulatory or legal obligations.

Sharing with third parties: 8k8k does not sell personal data to third parties. We may share data with the following categories of third parties in limited circumstances:

  • Payment processors: Local e-wallet providers, QR Ph networks, and banking partners in the Philippines that facilitate your PHP transactions. They receive only the data necessary to process your specific payment.
  • Game software providers: Session and result data may be shared with licensed game providers to facilitate gameplay and resolve game disputes. No additional personal information is shared beyond what is operationally required.
  • Regulatory and legal authorities: We may disclose personal data when required to do so by Philippine law, court order, or lawful request from a government authority.

We require all third parties handling your data to maintain appropriate security standards and to use it only for the purpose for which it was shared.

5. Your Rights and Minor Protection

As a registered user of 8k8k in the Philippines, you have the following rights with respect to your personal data:

  • Access: You may request a summary of the personal data we hold on your account at any time by contacting support at [email protected].
  • Correction: If any of your account details are inaccurate or out of date, you may request a correction. Some corrections may require identity verification before they are processed.
  • Deletion: You may request deletion of your personal data, subject to our legal retention obligations. Requests for deletion that would prevent us from fulfilling regulatory requirements may be declined or partially fulfilled.
  • Restriction of processing: In certain circumstances, you may request that we restrict how we use your data while a dispute or correction request is being reviewed.
  • Withdrawal of consent: Where data processing is based on your consent (such as promotional communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

Protection of minors: 8k8k does not knowingly collect personal data from individuals under 18 years of age. Registration requires users to confirm they are 18 or older, and accounts found to belong to minors will be closed immediately. If you believe a minor has registered an account, please notify support immediately with relevant details.

To exercise any of your rights, or to raise a privacy concern, contact the 8k8k support team at [email protected]. We aim to respond to all data rights requests within a reasonable timeframe.

6. Policy Updates and How to Contact Us

8k8k may update this Privacy Policy from time to time to reflect changes in platform operations, applicable law, or data handling practices. When changes are made, the updated policy will be published on this page with a revised date at the top. We recommend reviewing this page periodically to stay informed.

Continued use of the 8k8k platform after a policy update constitutes acceptance of the updated terms. If the changes are material and affect how we handle your data in a way that requires your active consent, we will notify registered users through the platform or via email before the changes take effect.

If you have any questions about this Privacy Policy, how your data is handled, or if you wish to exercise any of your data rights, please contact the support team:

  • Email: [email protected]
  • Support hours: 24 hours a day, 7 days a week
  • Language: English

You can also visit the FAQ section for quick answers to common questions about account data, payment records, and privacy-related topics.

Questions About Your Data on 8k8k?

Reach the support team at [email protected] or browse the FAQ for answers on account data, payment records, and how to update your information.

Visit the FAQ Log In to Your Account